Applies to: Canada, Rental/ES
There are 2 circumstances where you will lose your All-Star status:
- You didn't complete a module, and you weren't on a leave of absence or marked as temporarily exempt.
- You got more than one error on your module quiz in the past 12 months.
When you lose your All-Star status, it will take another 12 months of completing the module without more than one error to regain it. However, when you regain your status, you will be at the same rank as you were when you lost your status and will continue to rise in the ranks again.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article